Contact & Policies.
No Return Policy
Effective Date: August 2024
Thank you for shopping with Habits NYC. We strive to provide the highest quality products and hope you are satisfied with your purchase. Please review our No Return Policy below:
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No Returns Accepted
- Final Sale: All items purchased on our website are final sale and cannot be returned or exchanged. This policy applies to all products, including but not limited to clothing, accessories, and footwear.
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Order Cancellation
- Before Shipping: You may cancel your order within 1 1/2 hours of placing it. Once the order is processed and shipped, it cannot be canceled.
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Defective or Damaged Items
- Report Issues: If you receive a defective or damaged item, please contact our customer service team at 1HabitsNyc@gmail.com within [3] days of receiving your order. We will review your case and offer a resolution which may include a replacement or store credit.
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Incorrect Items
- Notify Us: If you receive an incorrect item, please contact our customer service team at 1habitsnyc@gmail.com within [3] days of receiving your order. We will provide instructions for returning the incorrect item and ensure you receive the correct product.
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Product Descriptions
- Accuracy: We make every effort to ensure product descriptions and images on our website are accurate. Please review the sizing charts and product details carefully before making a purchase.
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Contact Information
- Customer Service: For any questions or concerns, please reach out to our customer service team at 1habitsnyc@gmail.com. We are here to assist you.
By placing an order on our website, you acknowledge and agree to our No Return Policy. We appreciate your understanding and thank you for shopping with us.